How to order and send your artwork

Ordering With 1WorldPrint

Ordering custom clothing or branded merchandise should not mean weeks of emails. Send us the basics through our quote form, by phone or on WhatsApp, and a dedicated Account Manager comes back to you within 15 minutes with pricing and options. They stay with your order from the first message to delivery.

The single biggest thing that speeds up an order is the right artwork. This guide explains which files to send for each print method, how we match your brand colours and what happens at each stage, so your order goes through first time.

How to Order in Four Steps

What to Include in Your Quote Request

The more of this you can give us, the faster and more accurate your quote will be. If you are not sure about any of it, leave it out and your Account Manager will help you decide.

• The products. The garment or item you want, or the job it needs to do, for example staff polos, event t-shirts or a branded water bottle.
• Quantities and sizes. The total number, plus a size breakdown for clothing if you have one.
• Colours. The garment or product colour, and your brand colours or Pantone references.
• Print positions. Where the design goes, such as left chest, full front, back or sleeve, and roughly how big.
• Print method. If you already know it. If not, we recommend the right one for your design and quantity.
• Your deadline. The date you need everything delivered, so we can tell you straight away if express is needed.
• Your artwork. The best quality file you have. The table below shows what works best.

Artwork File Types by Print Method

Different print methods need different kinds of file. Vector artwork scales to any size without losing quality, so it is the safest choice for almost everything. If all you have is a flat image, send it anyway and we will tell you whether it needs work.

Sending Your Files

You can upload up to three files, 8MB in total, on our quote form. We accept JPG, PNG, PDF, AI, EPS, SVG and PSD files. Anything larger can be emailed to hello@1worldprint.co.uk with your name and order details in the subject line.

A logo saved from a website or a social media profile is almost always too small to print well, because it was made for a screen, not a t-shirt. If you can, ask whoever designed your logo for the original file. If that is not possible, we offer artwork redraws and edits, and for detailed multi colour screen prints we handle the colour separations for you.

Pantone and Colour Matching

For screen printing, every colour is mixed to a Pantone reference rather than taken from the nearest stock ink, so your logo comes out in your brand colour, not something close to it. Send your Pantone (PMS) references with your artwork, or set them in the file.

If you only have HEX, RGB or CMYK values, we convert them to the nearest Pantone colour and show it on your visual proof so you can check it first. Embroidery uses thread rather than ink, so we match your Pantone references to the closest thread shade. Our guides to Pantone colours in screen printing and colour in screen printing go into more detail.

Print Sizes

Your free visual proof always shows the exact print size and position on your chosen garment, but these are the sizes to plan around.

Your Free Visual Proof

Every order includes a free visual proof before anything goes into production. It is a mock up of your order showing the garment code and colour, the sizes, the print size and position, and the print colours.

Check the proof carefully, especially spellings, dates and colours. If anything needs changing, tell your Account Manager and a revised proof is sent. Production only starts once you approve it.

Minimum Orders and Turnaround

Standard turnaround is six to seven business days for clothing and five to nine working days for merchandise, counted from artwork approval. If your date is tight, express printing in 48 hours or next day is available on request, and our express merchandise service covers branded products. All over printing is not available on express.

Paying on Account

Businesses, schools, charities and organisations can apply for a credit account with 30 or 60 day terms through our client registration page, which makes repeat orders simpler. Larger teams can also have a branded web shop so staff can order their own uniforms.

How to Order: Frequently Asked Questions

What artwork file should I send?

Vector artwork, such as an AI, EPS or vector PDF file with fonts outlined, works for almost every method. For DTG and DTF, a PNG with a transparent background at 300 DPI is ideal. If you only have a flat image, send it anyway and we will tell you whether it needs work.

Can you use a logo from my website?

Usually it is too low resolution to print well. Send the best version you have and we will advise. We offer artwork redraws and edits if the original file is not available.

Do you match Pantone colours?

Yes. Screen printing inks are mixed to your Pantone references, HEX, RGB and CMYK colours are converted to the nearest Pantone, and embroidery is matched to the closest thread shade. You see the colours on your visual proof first.

Is the visual proof free?

Yes. Every order gets a free visual proof within 30 minutes of the order being confirmed, and nothing is printed until you approve it.

How big can you print?

A standard screen print is up to around A3, jumbo screen printing goes up to 45 x 55cm, sleeve prints up to 10 x 35cm, and all over printing covers the whole garment.

Is there a charge for digitising my logo for embroidery?

No. Digitising your logo into a stitch file is included.

How long does an order take?

Six to seven business days for clothing and five to nine working days for merchandise from artwork approval, with 48 hour express available on request.