Privacy and Cookie Policy

Last updated: 14 October 2026

This policy explains how 1WorldPrint collects, uses and protects personal data when you use this website, ask us for a quote, register as a client, order from us or contact us. We have kept it as plain as we can. If anything is unclear, email hello@1worldprint.co.uk.

Who we are

1WorldPrint LTD (“1WorldPrint”, “we” or “us”) is a company registered in England and Wales under number 12569672, with its registered office at 20-22 Wenlock Road, London, N1 7GU. We are the “controller” of the personal data described in this policy, which means we decide how and why it is used. We follow the UK GDPR and the Data Protection Act 2018.

What personal data we collect

Most of the people we deal with are buying for a business, so much of the personal data we hold is business contact details. Depending on how you deal with us, we collect:

• Quote requests: your name, email address, phone number, what you need, your delivery deadline and any artwork files you upload.
• Client registration: your company name and address, the names, phone numbers and email addresses of your buying and finance contacts, the nature of your business, incorporation date, company registration and VAT numbers, and the name and position of the person authorising the application.
• Orders and web stores: delivery and invoice addresses, order history, purchase order numbers, visual proofs and approvals, artwork, and the login details for your company's web store.
• Messages and calls: emails, WhatsApp messages and calls, and our notes of them.
• Credit and payment: if you apply for a credit account, the information we need to assess it, including credit reference information about your company, and the payment status of your orders.
• Website use: technical information such as your IP address, browser type, device and the pages you visit, collected by our website and hosting providers.

If the artwork or lists you send us contain other people's personal data, such as names and numbers for team shirts or photographs, please make sure you are allowed to share them. We use that data only to produce your order.

How and why we use your data

The law says we need a “lawful basis” for each way we use personal data. These are ours:

What we do	Our lawful basis
Respond to quote requests, prepare pricing and free visual proofs	Contract: taking steps at your request before an order
Make, pack, deliver and invoice your order, and run your company's web store	Contract
Open and manage trade accounts, and assess and monitor credit	Contract, and legitimate interests (checking that business customers can pay)
Keep accounting and tax records and meet other legal duties	Legal obligation
Handle queries, complaints, reprints and refunds, and improve our service	Legitimate interests (running and improving our business)
Keep our website, systems and orders secure and prevent fraud	Legitimate interests
Tell business contacts about our services and news	Legitimate interests, or consent where the law requires it
Use cookies and similar technologies that are not strictly necessary	Consent

Where we rely on legitimate interests, we have weighed them against your rights and expectations. You can object at any time (see Your rights below). You can opt out of marketing emails whenever you like, using the link in the email or by contacting us.

Who we share your data with

We do not sell your personal data. We share it only where we need to, with:

• couriers and delivery partners, who need your name, delivery address and contact details to deliver your order;
• our production and supply partners, including the print houses and suppliers we use for clothing and merchandise, who receive the order details and artwork needed to make your order;
• the platform provider that hosts our client web stores and clothing catalogue;
• IT, website hosting, email, messaging and communications providers that support how we work, including WhatsApp if you message us there;
• credit reference agencies and credit insurers, if you apply for a credit account;
• our accountants, bank, insurers and professional advisers; and
• authorities and regulators where the law requires it, and a buyer if all or part of our business is sold.

Where a provider handles your data on our behalf, we have a contract in place that requires it to protect that data.

Cookies and similar technologies

This section is our cookie policy. It explains how we use cookies and similar technologies on 1worldprint.co.uk, what each one does and how you can change your choices.

What cookies are

Cookies are small text files that a website stores in your browser. Similar technologies, such as browser storage, work in much the same way. They let a website remember things between pages and visits, and some of them help the owner understand how the website is used.

Under UK law (the Privacy and Electronic Communications Regulations and UK GDPR) we can use cookies that are strictly necessary for the website to work without asking. For everything else, such as analytics, we ask for your consent first and only set those cookies if you agree.

How we ask for your consent

When you first visit our website, a banner asks whether you are happy for us to use analytics cookies. You can choose Accept all, Reject all, or Manage settings to turn each type on or off. Until you make a choice, no analytics or marketing cookies are set, and Google Analytics is not loaded at all. Rejecting is as easy as accepting, and the website works fully either way.

The cookies we use

Essential

These are needed for the website to work and to remember your cookie choice. They are always on.

Name	Provider	Purpose	How long
1wp-consent (browser storage)	1WorldPrint	Remembers your cookie choice so we do not ask on every page	12 months

Analytics

With your consent, we use Google Analytics to see which pages are viewed, how people find our website and which enquiry forms are used, so we can improve it. Google Analytics is set up so that it does not use the data for advertising unless you also allow marketing cookies.

Name	Provider	Purpose	How long
_ga	Google Analytics	Tells visitors apart so we can count visits	2 years
_ga_ followed by our ID	Google Analytics	Keeps track of your current visit	2 years

Marketing

These are off unless you turn them on in Manage settings. If you allow them, Google may use the information collected by Google Analytics to help us measure our Google advertising. We do not currently set any marketing cookies of our own, and we will list any we add here.

Other websites and services

Our website hosts its own fonts, so loading a page does not connect your browser to Google Fonts.

Our website links to other websites and services, including Instagram, LinkedIn, WhatsApp, Trustpilot, our online clothing catalogue and client web stores. When you follow one of these links you leave our website, and the other site may set its own cookies. Those cookies are controlled by that site and its own cookie policy, not by us.

Changing or withdrawing your consent

You can change your mind at any time. Use the button below, or the Cookie settings link at the bottom of every page, to open your cookie choices again. When you turn analytics off, we remove the Google Analytics cookies from your browser.

Change my cookie settings

You can also block or delete cookies in your browser settings. Most browsers explain how in their help pages. If you block all cookies, our website will still work, but we will ask for your cookie choice on each visit.

Transfers outside the UK

Some of our providers, such as Google and Meta (WhatsApp), may process data outside the UK. When personal data is sent outside the UK we make sure it stays protected, for example by relying on countries the UK government has approved, the UK-US data bridge for certified US companies, or the ICO's International Data Transfer Agreement or Addendum.

How long we keep your data

• Quote requests that do not become orders: up to 12 months.
• Customer, order and invoice records: six years, to meet tax and accounting rules and to deal with any claims.
• Artwork and approved visuals: so that we can repeat your orders, until you ask us to delete them or you have not ordered for three years.
• Client web store accounts: while the store is active, then deleted or anonymised within 12 months of it closing.
• Marketing contacts: until you opt out or ask us to stop.
• Complaints and reprint records: six years.

When a period ends we delete or anonymise the data.

How we keep your data safe

We use technical and organisational measures to protect personal data against loss, misuse and unauthorised access, including limiting access to the staff who need it and using trusted providers. No online service can be completely secure, so please take care with your passwords and with any artwork you send us.

Your rights

Under UK data protection law you have the right to:

• be told how we use your data, which is what this policy is for;
• ask for a copy of the personal data we hold about you;
• ask us to correct data that is wrong or incomplete;
• ask us to delete your data, in certain circumstances;
• ask us to restrict how we use your data, in certain circumstances;
• receive the data you gave us in a portable format, where we use it because of a contract or your consent;
• object to us using your data on the basis of legitimate interests, and to direct marketing at any time;
• withdraw your consent at any time, where we rely on it; and
• not be subject to a decision made solely by automated means that has legal or similarly significant effects. We do not make decisions like this.

To use any of these rights, email hello@1worldprint.co.uk. We normally reply within one month and do not charge a fee. We may need to confirm who you are first, and some rights apply only in certain situations.

Complaints

If you are unhappy with how we have used your data, please tell us first at hello@1worldprint.co.uk. We will acknowledge your complaint within 30 days and look into it without undue delay. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Children

Our website and services are for businesses and adults. They are not aimed at anyone under 18, and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, and the date at the top shows when it last changed.

Contact us

1WorldPrint LTD
20-22 Wenlock Road, London, N1 7GU (visits by appointment only)
Email: hello@1worldprint.co.uk
Phone: 0208 064 1315